Data protection

For all questions concerning data protection – especially regarding the exercise of your rights according to the General Data Protection Regulation EU 2016/679 (“GDPR”) – please contact us at privacy@zirkonzahn.com.

Data protection and the protection of your privacy are important to us. We therefore process your personal data – such as name, address, telephone number, internet navigation and communication behaviour – exclusively within the framework of GDPR. The employees and agents of Tannhäuser, who process your enquiries, are obliged to maintain secrecy.

This privacy statement is intended to inform you about the type, scope and purpose of data collection and use as well as about your options for intervention in the treatment of your personal data.

This privacy statement applies to all Tannhäuser guests and visitor of this website.

We process the personal data that you provide us

• as visitor of our website (Section 1.1) and / or
• as a (potential) guest by providing information using the accommodation request form or when making a reservation.

As with any website, when accessing www.tannhaeuser.it, our web server automatically and temporarily stores the following data to ensure an error-free operation of the website as well as for system security reasons:

• IP address of the accessing computer,
• access date,
• name of requested file including the related information on the internet address,
• HTTP response code,
• browser type and
• transferred amount of data in bytes.

Cookies are also used to collect anonymous traffic data from our website visitors. This anonymous traffic data may be used for market research purposes and the demand-oriented design of our website.

A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. If you visit the website again, the cookie allows this site to recognise your browser. Cookies are not usually used to store personal data but may store visitor preferences and other information. You can set your browser to refuse all cookies or to notify you when a cookie is sent. However, some website functions or services may not work properly without cookies and therefore we recommend that you accept cookies so that you can take full advantage of our website.

This website uses Google Analytics, a web analysis service of Google Inc. (600 Amphitheatre Parkway Mountain View, CA 94043, USA). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how visitors use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

IP anonymisation is used on this website. The IP address of visitors is shortened within the member states of the EU and the European Economic Area. This shortening eliminates the personal reference to your IP address. As part of the contract data agreement concluded between the website operators and Google Inc., Google uses the information collected to evaluate the use of the website and website activity and to provide web-related services.

Here you will find further information on the use of data by Google Inc.:
https://support.google.com/analytics/answer/6004245?hl=en

If you give us your consent by sending us your personal data (contact form), this data will be stored in our database and used for the following possible purposes:

a)    Maintaining contacts with you, such as:

• Processing your request;
• Management of new guest bookings or overview of existing reservations;
• Business initiation with new guests or business processing with existing guests;
• Provision of guest support.

b) Marketing and advertising, such as:

• Marketing our services and products to you;
• Providing you with information you have requested about our company, products and services;
• Provide information about news and current product offerings;
• Contact you by e-mail, phone or mail;
• Customize our website content to meet your needs by providing information that is relevant to your interests and geographic region;

c) Maintenance and statistics, such as:

• Support in the diagnosis of server problems;
• Website management and collection of general statistical data;
• Updating and maintenance of our website.

d) Legal obligation, such as:

• Compliance with applicable laws and regulations, accounting obligations and regulatory requirements.

e) Research and product development:

• We may use information about your behaviour when using our products to improve our offer for you.

The processing of your personal data is based on the following legal basis:

• Your voluntary consent pursuant to Article 6 (1) point (a) GDPR, in particular as part of registration or a request.
• Contract initiation and performance pursuant to Article 6 (1) point (b) GDPR.
• Our legitimate interest as a company pursuant to Article 6 (1) point (f) GDPR, such as for the technically error-free and optimised provision of our services.

Your personal data will only be passed on and/or transferred by us to third parties if this is necessary for the purpose of processing contracts, enquiries and/or billing or if you as a visitor and/or customer have agreed to this in advance. We will not sell, license or rent your personal data to third parties.

We would disclose your information if we believed in good faith that such disclosure is necessary to comply with the law, for law enforcement purposes, or to comply with court orders, or to protect the rights, property or safety of another person, including our own property or rights.

Generally at any time, you have the right to information, rectification, erasure, restriction, data portability, revocation and objection in accordance with Art. 15 ff. of GDPR with regard to the data processed and stored by us. A given consent can be revoked at any time with effect for the future. The revocation of the consent does not affect the lawfulness of the processing carried out on the basis of the consent up to the revocation. To exercise your rights, please contact us at privacy@zirkonzahn.com.

If you believe that the processing of your data violates the privacy law or your data protection rights have been otherwise violated, you can lodge a complaint with us (privacy@zirkonzahn.com) or the responsible supervisory authority for the protection of personal data.

We hereby expressly reserve the right to change this privacy statement at any time. The respective changes will be published here, so that you can always remain informed.